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Do I need a PayPal account to purchase from this store?
How secure is this store?
What forms of payment do you accept?
If the item is lost through posting, what can seller and customer do?
Shipping Policy
Do you provide Pre-Orders?
Do you have any retail shop to visit?
Refund, return or exchanges Policy
Do you have MySpace? We are interested to add you in our list.
Do you have any mailing list? We are interested to get updates from you.
Privacy Policy
Payment Procedure
My country do not list in the international shipping lists. Are we still able to purchase items from you?
What's a open blind box?
What's a blind box?


Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

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How secure is this store?
We understand that you are concerned about the security of the information you transmit over the internet. We take all steps possible to ensure that your credit card and personal information is kept safe and secure. This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

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What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

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If the item is lost through posting, what can seller and customer do?
We do our best to provide great service to all our customer. As all items are registered with tracking system, there's very low possibility that items will lost through posting. However, if the items really lost it. We will either resend a new piece to you or make a full refund if the purchased item are out of stock.

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Shipping Policy
You can view the Shipping Policy by hitting the ''terms'' button at the bottom of the store menu.

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Do you provide Pre-Orders?
We provide pre-order for customers as well. You can view the Pre-Orders Policy by hitting the ''terms'' button at the bottom of the store menu.

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Do you have any retail shop to visit?
We operate out of cyberspace to aim at providing a safer and customer oriented online shopping experience. However if you have any questions for us, we are contactable at metropolitantoyzculture@gmail.com and we'll get right back to you.

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Refund, return or exchanges Policy
You can view the Refund, return or exchanges Policy by hitting the ''terms'' button at the bottom of the store menu.

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Do you have MySpace? We are interested to add you in our list.
Yes we do! You can add us at www.myspace.com/mtcstore. We are happy to be your friends. You can get the latest updates from us as well.

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Do you have any mailing list? We are interested to get updates from you.
Yes we do! Subscribe to our Free Mailing List for latest updates on us! Email us at metropolitantoyzculture-subscribe@yahoogroups.com and we will reply you shortly. Alternative, you can visit our blog at www.mtcupdate.blogspot.com and subscribe to our blog as well.

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Privacy Policy
Metropolitan Toyz Culture respects your personal information. When you put in an order or sign in for our newsletter you are automatically added to our mailing list. We do not give out any information to third parties, marketing companies, etc. We also do not sell, rent, barter or trade any of your personal information. We use the information we collect to occasionally notify you about new merchandise or special offers on our website. We are committed to protecting your privacy. We use the information we collect on the site simply to make online orders possible and to enchance your overall shopping experience. Again, Metropolitan Toyz Culture does not sell, rent, barter or trade any of your personal information to others.

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Payment Procedure
To place an order simply add items you would like to purchase by clicking ''BUT IT NOW''. When you are ready to complete your purchase click''VIEW CAR'' to confirm your items. After you have made necessary adjustments and updated quantities as desired, click ''PROCEED TO CHECKOUT'', fill up your Shipping Information details and follow through the checkout process to complete your order. After completing your order, an email confirmation with your orders items will be sent to the e-mail address which you provided on your order form. Confirmed orders usually ship within 48 hours. Email notification will be send to you once shipping is done.

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My country do not list in the international shipping lists. Are we still able to purchase items from you?
Yes, you are still able to purchase from us no matter where you stay. Just drop us an email by hitting 'Ask seller a question' button at the top of the item menu. Inform us the items that you like to purchase together with your designated country and we will reply you shortly with shipping quotation.

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What's a open blind box?
For those who only want specific figures and/or do not want to receive duplicates of the same figure we offer the open blind box option. These items are opened by us only to identify their contents. These items are sealed with their original packaging and never been used for any other purpose. We offer both opened and unopened boxes so you get to decide what is the best choice for you!

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What's a blind box?
Blind Box means you don't know which specific design from a series you might be receiving. The boxes and/or bags are sealed and toy is randomly inside. It's kinda like buying trading cards, except you don't get a lame piece of cardboard, you get a freaky cool toy! Lots of series even feature rare, special designs. Random Pick is fun! Lucky lady might be by your side when you purchase a blind box from us!

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Last Updated: 18 Jan 2009 18:00:14 PST home  |  about  |  terms  |  contact
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